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559 Yuan Brand Shoes "Three Bags" Hard To Cash &Nbsp; So Credit Is Very Helpless.

2011/5/24 13:20:00 78

May 23rd news 559 yuan bought a pair of new shoes, who knows wear less than 20 days began to fade.

Recently, Ms. Shi told reporters that the pure leather boots were on the two floor of Wanda Plaza, Yanji road.

Yi Er Kang

After the store bought the shoes, the store returned the shoes to the manufacturer for repair. Who knows, the quality of the shoes is getting worse and worse after two times of returning to the factory continuously. The brownish red has completely turned dark brown, and the surface of the shoes has been repaired, and it is obvious that the color is uneven.

Ms. Shi also reflected that the store never offered invoices to guests, only when the guests wanted them.

Having bought a pair of new shoes is a real drag on Christmas.

Ms. Shi told reporters that these two

Short boots

It was bought at Christmas in 2010, and she liked it very much.

"Before I bought several pairs of shoes of the Er Kang store, it was also an old customer. Those shoes were just new, and I bought it without hesitation."

Ms. Shi said she had worn the shoes for second days after buying new shoes, but only 20 days after wearing them, shoes were beginning to fade.

"It's going to be very busy at that time, and there is no time to change, and the shoes are guaranteed for 3 months, so I will return them to the store by the end of February this year."

Ms. Shi said.

When the shoes were sent back to the store, the staff said they needed to return to the factory for repairs so that Ms. Smith could take them in a week.

"I will go to 10 days later."

Exclusive shop

I found that the shoes had not been repaired, but they had colored them. I could not wear them at all. They said they could only go back to the factory.

Ms. Shi said that after the second return to the factory, it was another more than 10 days. She came to Er Kang store again, and found that the color of the shoes was not the color that she had bought at first. It had completely turned dark brown, and there was a small circle on it.

Yi Kang store: to refund the shoes, first pay depreciation fees.

In desperation, Ms. Shi asked the store to change a pair, but the staff of the store said they had no shoes.

"If I say no, I'll leave it. The shoes can't be worn, but they actually have to pay me nearly 100 yuan."

Ms. Shi believes that it is because the quality problem of shoes can not lead to wear and is not a human factor, so it should not be charged for depreciation.

In consultation with franchised stores, Ms. Shi found Wanda Plaza's relevant person in charge, and the relevant person in charge of Wanda Plaza said that depreciation fees were collected according to relevant regulations. After mediation, Ms. Shi was still not satisfied.

Recently, the reporter came to the Yanji County Road, Wanda Plaza, two floor of the Er Kang store to understand the situation.

In the shop, the reporter saw Miss Smith's short boots, and found that the whole pair of shoes was dark brown, and the color of the surface was obviously uneven. The lines of the sewing shoes were dyed black, and obviously there were overlapping small circles.

A shop assistant told reporters that the shoes had already been crossed by Ms. Shi, so they must pay depreciation fees.

When a reporter asked whether there was a basis, the clerk indicated that when he bought shoes, he had marked the label.

The reporter asked if he could see the logo. The clerk found out a "Three Guarantees" warranty card from a pair of new shoes, but the reporter read the above terms carefully, and did not mention the word "depreciation fee", nor did he mention how to collect depreciation fees.

The reporter asked the clerk again. The clerk kept on saying, "anyway, the shoes have gone through, and they must pay depreciation fees."

Guests should not make invoices.

In response to Miss Shi's invoice problem, the reporter asked the clerk.

The clerk said that the invoice was all there. The reporter asked if the guests wanted to open the shop, so the clerk stopped talking.

Subsequently, the reporter consulted Sui Siyu, lawyer of Shandong Hua Lu law firm.

According to the law of the People's Republic of China, according to the relevant laws of the contract law of the people's Republic of China, the quality of goods law of the people's Republic of China and the law on the protection of consumers' rights and interests, businesses are not allowed to sell defective products to consumers. If the quality of the shoes is caused by their own causes, there is no reason for the manufacturers to collect depreciation fees if they are generally damaged by the normal wear condition.

If it is caused by human factors, it is reasonable to charge depreciation fees.

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"I went shopping with my friends several times, and as long as I didn't take the initiative to get the invoice, the exclusive store never offered to open it to us, and it was impossible to solve such a serious quality problem. This is not a big bully."

Ms. Shi said.

According to the consumer protection law, invoicing is the basic right of consumers no matter how much money they buy.

The twentieth rule of the invoice management stipulates clearly that the units and individuals who sell the commodities, provide services, and other business activities shall undertake business outside the country and collect the money, and the payee shall make invoices to the paying party.